• 24x7 operations.
• 8x5 facilities access and basic remote hands support on workdays.
  • 2 working days advance notice.
  • detailed instructions for remote hands support (emergency cases please contact SOX directly).
• Dual power rails with backed-up by independent UPS.
• Temperature control system.

Global Switch is a leading owner, operator and developer of large-scale, multi-customer, carrier neutral data centres across Europe and Asia–Pacific. The data centres provide a rich carrier and cloud-neutral ecosystem and offer the reliability, security and flexibility that our customers require to house their IT infrastructure.

For details, please refer to their website.

• SOX will provide without cost initial router co-location of up to 6U.
• SOX will provide without cost initial single UTP/multi-mode/single-mode cabling to SOX switch.
• Additional requirements and cost will be evaluated on a case-by-case basis.

• To connect to SOX node in Global Switch Singapore, members need to bear the initial cabling charges and the monthly recurring charges of the in-house cross-connection to SOX equipment rack at level 6, rack number 060107.07.
• NUS procured the co-location rack for SOX exchange point in Global Switch from Telstra. Depending on that if the member is a co-location customer of Telstra, Telstra may charge the in-house wiring differently.
• Members are advised to contact both Telstra (link) and Singapore Global Switch (link) for the costs involved.